This guide supports local authorities in Zambia in implementing the Community Score Card (CSC) as a means to enhance service delivery and promote accountability. The CSC is a participatory tool that empowers communities to evaluate, monitor, and improve municipal services, while fostering inclusivity and responsiveness to diverse needs.

GUIDLINES ON HOW TO WORK WITH A COMMUNITY SCORE CARD FOR LOCAL AUTHORITIES
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GUIDLINES ON HOW TO WORK WITH A COMMUNITY SCORE CARD FOR LOCAL AUTHORITIES
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